Frequently Asked Questions

Fastlink offers full-service IT support, including desktop support, server engineering, network setup, cybersecurity, application development, web design, systems integration, and office automation. We help organizations plan, deploy, secure, and maintain the technology they rely on every day.

Client/server engineering involves making sure your computers (“clients”) communicate properly with your servers, applications, and shared resources. Fastlink designs, manages, and troubleshoots these systems to keep your business running smoothly and securely.

Yes. Fastlink provides hands-on desktop support for Windows and macOS environments. We handle setup, maintenance, troubleshooting, cybersecurity protection, software updates, system cleanups, and user support—either remotely or onsite.

We use layered security practices, including antivirus protection, firewall configuration, network monitoring, secure login systems, encryption, patching, and backup strategies. Our goal is to protect your business from viruses, hackers, data loss, and system downtime.

Absolutely. Whether you’re launching new software, upgrading servers, moving to the cloud, or deploying new office hardware, Fastlink handles the full setup. We plan the rollout, install the systems, test them, and make sure they work reliably for your team.

Yes. We design and install both cabled and wireless networks that are fast, secure, and dependable. This includes routers, switches, cabling, Wi-Fi optimization, guest networks, and troubleshooting any connectivity issues your staff may experience.

Definitely. Fastlink specializes in identifying security gaps, strengthening network defenses, and applying best practices for secure data access. We use monitoring tools, audits, and protective technology to reduce your risk of breaches or downtime.

Systems integration is the process of making separate tools and applications work together as one smooth system. Fastlink helps connect your software, servers, databases, websites, and internal processes so information flows easily and your workflow becomes more efficient.

Yes. Fastlink builds custom business applications and websites tailored to your needs. Whether you need an internal tool to automate tasks or a modern, professional website to represent your brand, our development team can create solutions built around your goals.

Absolutely. We integrate AI tools and automation into workflows such as data processing, reporting, customer support, scheduling, and office operations. Our goal is to help your business save time, reduce manual effort, and operate more efficiently.

Yes. Fastlink provides ongoing support plans that include monitoring, updates, regular maintenance, helpdesk services, and fast troubleshooting. We stay proactive so problems are solved before they impact your business.

Our IT lifecycle includes:

1.Assessment – We review your current systems and challenges.

2.Planning – We design solutions that fit your goals and budget.

3.Deployment – We install, configure, and test everything.

4.Support – We provide long-term management, updates, and helpdesk services.

5.Growth – As your organization evolves, we help you scale your technology.